If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
The item will need to be in stock from the competitors site that you’re submitting the information from
The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, overstock, etc.
The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
The Shoppers Best Price Policy must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice